Being employed with the Commonwealth Bank (CBA), the biggest financial institution in Australia, may be a career-defining event. CBA, with its workforce of more than 55,000, and having an excellent image as one of the most desirable employers in the country, can offer competitive wage rates, flexible work arrangements, and actual career advancement opportunities. Whether you are a new graduate, an established professional, or a person intending to enter the banking job market, this general guide has all the details that you need to know about how to have a Commonwealth Bank job in 2025.
Why Commonwealth Bank? Why choose it as my employer?
Commonwealth Bank is also in the list of the best places to work in Australia, and its overall employee rating is 3.9 out of 5 stars. Compensation and benefits are the areas where the bank has the best ratings, and this implies that it is an excellent place to work, whether one is at any career stage.
Competitive Remuneration packages.
CBA attracts salaries that are far above the market rates. The average salary in all the positions is about AU$105,032 per annum, with the lowest salary of an entry-level position at AU$61,256 and the highest salary of senior positions at AU$178,573. Depending on the type of services provided, the average annual customer service representative makes about $63,574, whereas a banking specialist makes about $87,472. In terms of technology, the software engineers make an average of $111,100 annually.
Students in graduate programs begin with very attractive packages. The graduate-level base salary of CBA is in the middle of $120,000, and overall pay is around $160,000 with bonuses and superannuation. This makes CBA graduates superior among most of the rivals, and their packages are 10-15% above those of other big banks.
Flexibility and Work-Life Balance.
CBA has adopted flexible working practices in most of the roles. Workers will have the ability to work a few days a week at home, flex their work schedules to fit their own work engagements, and have positive management with a family-first orientation. The bank also has more than 26 weeks of parental leave, which proves that this bank cares about its employees and tries to help them during significant life events.
Job vacancies in Australia.
Commonwealth Bank has a strong presence in the whole of Australia, with hundreds of job opportunities in the big cities and the regions.
Geographic Distribution
Most of the CBA positions lie in Sydney, the headquarters of the bank. Nonetheless, there are huge prospects in Melbourne, Brisbane, Perth, Adelaide, and regional locations such as the Gold Coast, Sunshine Coast, Newcastle, Canberra, Hobart, Darwin, Geelong, and Townsville.
Categories and Specializations of Job.
CBA recruits in different business fields such as:
Retail Banking Services: Customer service representatives, bank tellers, banking specialists, and branch managers dealing with individual customers.
Business and Commercial Banking: Small to large business relationship executives, business bankers, and credit analysts.
Technology and Digital: UX/UI designer, cybersecurity specialist, software engineer, information engineer, and information scientist positions.
Risk and Compliance: Compliance managers, risk analysts, financial crime analysts, and AML experts.
Corporate and Institutional Banking: The work involves large corporations and governmental customers in relation to complicated financial solutions.
Operations and Support: operations coordinators, operations managers, project manager, and HR advisors.
The work at CBA is also flexible in terms of part-time and casual employment, especially in the customer service and branch operations, thus offering flexibility to students and those with other obligations.
What is the Real Remuneration of Commonwealth Bank Employees?
The interpretation of the salary expectations is an important aspect when taking up employment in CBA. The remuneration is quite different depending on the position, place, and level of experience.
Graduate and Entry-Level Salaries.
Most banking careers start with the bank teller and customer service representatives. The salaries of these positions range between 5 and -66,000 per year. The graduate program of CBA has very high initial salaries of between 70,000 and 100,000 base salary, and the total package could be 115,000-160 000 including a bonus and superannuation.
Salaries of mid-Career Professionals.
The business bankers and relationship managers have a range of between 82000 dollars and 122000 dollars, based on portfolio size and location. The average salary of credit analysts is between $71,000 and 90, 000 and senior credit analysts make between $83,000 and $100,000. Financial analysts and risk professionals range between $80,000 and $120,000.
Executive Compensation and Senior Management.
The base salary of senior managers at CBA ranges between $120,000 to 160,000, and they also have a bonus of 20-30 percent. Department heads are paid between 170,000 and 250,000 base plus 30-50 percent bonus. General managers receive a package of $200,000 or above. Top positions in institutional banking may have a compensation of more than than$300,0000 at the executive level.
The differences in Salary due to location.
Sydney has traditionally presented the best remuneration packages in banking positions, with Melbourne being 5-10 percent lower and Brisbane, Perth, and Adelaide 10-20 percent cheaper than Sydney. As an illustration, a relationship manager in business banking may receive an annual salary of $115 000 in Sydney, relative to $105 000 in Melbourne and $102,000 in Brisbane.
Are You Good to Work There at Commonwealth Bank? A review of employees will give useful tips about the CBA work experience. The overall score of current and former employees of the bank is 3.9 out of 5 stars, and the work-life balance is rated 3.8/5, as well as pay and benefits 3.8/5.
The Positive Aspects
Workers have always commended the competitive payment of CBA, a good benefits package, and career growth opportunities. The bank is massive in its investment in training and skill development, and also has a transparent career ladder between entry-level and senior roles. The employees like the flexible working arrangements and the fact that the bank upholds diversity and inclusion.
The Challenges
According to some employees, the culture of CBA can be quite different in the teams and business units. Huge organizational size is associated with bureaucracy and politics that may slow down decision-making processes. Some departments are always under high workloads and pressure to deliver results, especially during peak periods in the technology and operations departments. Some of the employees refer to elements of the culture as being “toxic,” but these experiences differ greatly, depending on the team and manager.
Comparison with other Australian Banks.
CBA has been generally regarded as one of the most preferred banks to work in Australia, the other two being Bendigo Bank and Macquarie. Reviews of the employees indicate that CBA has better payment and systems than NAB, Westpac, and ANZ, with different banks excelling in their respective fields.
The Career Comeback Programs and the Graduate Programs.
CBA operates extensive initiatives that target the attraction and development of talent and professionals in the early stages of their careers, as well as those returning to work.
Graduate Programs
The graduate program of CBA is also one of the largest in Australia, and every year they recruit 300+ graduates. The program takes 12-18 months based on the business field, and the graduates get a wide range of experience in rotating through various teams. Graduates start as full-time workers.
It has programming courses in Banking and Accounting (including Business Banking, Institutional Banking and Markets), Technology (such as software engineering, data science, and cybersecurity), and in some specialist functions. Most programs have their applications closed in March-April and begin in February of the next year.
Career Comeback Program
It is an innovative paid scheme designed to assist experienced professionals who have had a year or more of a career break. The participants will have 12 weeks of coordinated provision that will involve auto-induction, career coaching, work-life balance, and mentoring. The program recruits into the Banking, Technology, Operations, and other teams, and the applicants are employed in permanent jobs.
The AI Journey and the Job Security of Commonwealth Bank.
In 2025, CBA featured in the headlines due to its attitude towards the implementation of artificial intelligence, which can be valuable to understand the question of job security in the dynamically changing banking industry.
The AI Reversal Story
In July 2025, CBA reported that it was going to do away with 45 customer service positions and replace them with a voice bot that operated on AI. To justify the redundancies, the bank said that the technology had cut down the number of calls made by 2,000 per week. Nevertheless, the union members claimed that the number of calls was, in fact, growing higher, and the management was compelled to provide overtime and instructed the team leaders to pick up the phones.
CBA overturned this decision in August 2025 following pressure from the Finance Sector Union and a dispute with a visiting Fair Work Commission. The bank acknowledged that it had made an error, and the initial determination that all the 45 roles were not necessary did not sufficiently take into account all the business factors involved. Employees who were affected were given back their jobs, redeployed, or given voluntary redundancy packages.
Job Seekers: What This Means.
Although CBA is still investing much in AI technology, as a result of its partnership with OpenAI, the backlash proves that technology is not always able to substitute human experience, especially when it comes to complex customer service situations. What the incident underscores is that there is still a shortage of qualified banking personnel who are able to deal with complex situations that demand problem-solving prowess, judgment, and empathy.
Thousands of employees have been employed by CBA over the past years, and net employment growth has been registered despite changes in technology. The bank has employed some 2,000 more employees in the 2024 fiscal year, but some of these were offshore roles in India.
Commonwealth Bank jobs application.
To succeed through the recruitment process of CBA, one must be prepare and be keen enough.
Finding Open Positions
CBAs career site has all the existing vacancies. You are able to filter by location, business area, and employment type ( full-time, part-time, casual ). Register job alerts to be notified when jobs according to your criteria are available.
The positions of CBA are also posted on popular job search websites such as Indeed, LinkedIn, and SEEK, but it is advisable to use the CBA career portal.
The Application Process
Apply online by providing your resume and cover letter. Although not compulsory, cover letters give you a chance to discuss why you want to be employed by CBA and how your experience fits into the position. In certain jobs, you will be required to bring your university transcripts.
Once you have applied, you will get an automated confirmation email in 24-48 hours. The Talent Acquisition team will give shortlist calls to the shortlisted candidates within three weeks of the closing of the role.
The Interview Process
Recruitment at CBA is commonly done through phone screening, online testing, and one, two, or more interviews. In the case of graduate and career comeback programs, the procedure involves preliminary phone interviews, psychometric testing, and several phases of interviews with the representatives of the business and high-level staff.
The successful candidates have to undergo thorough background checks prior to being given offers. This takes roughly 20 days of business when all the documentation is well-made. Background checks involve employment checks, qualification checks, and police checks where needed.
What are the easiest jobs to get in a bank?
To individuals wishing to venture into the banking industry, it is worth knowing the entry points.
Entrance- Level Banking Jobs.
The most available entry into the banking career is that of a bank teller. These positions require a certificate of secondary school (Year 12 or higher) and an emphasis on basic customer service and transaction processing skills. It is not normally required in any previous banking experience, and customer service experience is a plus.
Another entry point that is available is the customer service representative jobs in call centers. Also, these jobs can be very flexible, occasionally with work-at-home options, therefore making it favorable to students, parents, or any other party who may have other commitments. CBA is a vigorous recruiter in these positions and provides effective training.
The Banking Career Builder.
Although entry-level jobs are available, the banking industry has good career advancement opportunities. Most prosperous bankers started out as tellers and went to lending, business banking, or management. CBA specifically pays special attention to internal mobility and career development, offering training and assistance to employees who want to grow.
Commonwealth Bank Careers Frequently Asked Questions.
What is the duration of the graduate program at CommBank?
The graduate program is dependent on the area of business. The average length of the programs is 12-18 months, whereby the program of Institutional Banking and Markets lasts 12 months and Business Banking programs last 12-15 months. Every program consists of a variety of rotations.
Does Commonwealth Bank remunerate well compared to other banks?
Competitive to superior compensation is usually provided by CBA in relation to other major Australian banks. Graduate packages are higher than most competitors by 10-15% and in the middle career, the CBA compensation is usually at or better than other options. In some positions, Macquarie Bank can also provide a bit more of the packages, but they will require increased working hours.
What is the best-paying bank in Australia?
At a graduate and early-career level, CBA and Macquarie Bank normally provide the most remuneration. To get the top packages in the senior investment banking positions, Macquarie and international banks trading in Australia (JP Morgan and Goldman Sachs) have the best packages, and total compensation may go up to over $300,000. Yet, the specialized occupations take up a very small portion of the bank jobs.
Your Next Step in Your Commonwealth Bank Career.
Commonwealth Bank provides real career opportunities to Australians at any point in their career. Having competitive salaries of between starting as low as 63,000 at entry-level up to 160,000 and more at graduate levels and a promise of employee development, through flexible work arrangements, among other comprehensive benefits, CBA is among the best employers in Australia.
The recent experience of the bank in AI application shows that human knowledge will continue to be a crucial element in banking despite the advancement of technology. CBA keeps on piling thousands of jobs every year, offering a variety of opportunities in retail banking, business banking, technology, risk, and many specialized functions.
Be it your first steps into the banking sector, continuing your career, or getting back to work after taking a break, Commonwealth Bank offers the ladder to the top. Go to the CBA careers site today to discover new opportunities and start a successful career at the largest bank in Australia.
